Pass the Puck and Score! 5 Key Factors for Selecting a Winning Service Desk

Posted by Dataprise Digest - Weekly Tech Insight on 10/6/15 9:11 AM

Technology is the goal line to operational success for most businesses and each business needs a plan in place to manage their technology. But how is your company supporting your end-users? Are you utilizing internal IT staff to the best of their abilities, or are they left to mundane tasks such as password resets? If the latter is the case, then it’s time to consider passing the puck to an outsourced service desk.

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Topics: Outsourced IT, Service Desk/Help Desk

Diving Deeper into Data: What Business Intelligence Can Do For Your Business

Posted by Dataprise Digest - Weekly Tech Insight on 9/21/15 1:09 PM

Have you ever received a report where you were swimming in numbers and left wondering, “But what does this mean for my business?” or dreamed of turning your sea of data into a comprehensive real-time dashboard? There is a vessel that exists to help you navigate through your company’s waves of data: Business Intelligence.

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Did You Know Phone Systems Can Die? How It Can Impact Your Business and What You Can Do About It

Posted by Dataprise Digest - Weekly Tech Insight on 9/8/15 8:35 AM

Sure, you’ve probably heard that servers have an end-of-life (case in point: the recent Microsoft Windows Server 2003 end-of-life on July 14), but did you know phone systems do, too?

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Topics: telecom

Considering an IT Partner? 4 Questions You Need to Ask Before You Commit

Posted by Dataprise Digest - Weekly Tech Insight on 8/25/15 11:50 AM


If you have decided that your business needs an IT Partner, congratulations, you’ve made the first of the two decisions that lead to disruption-free IT, freeing up more time to focus on running your core business. The second, tougher decision is to actually select your IT partner.

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Topics: How-To

The Real Reason The Cloud Reduces Costs

Posted by Dataprise Digest - Weekly Tech Insight on 8/10/15 8:17 AM

You hear it all the time; the cloud cuts costs.  While you may see a reduction in costs due to elimination of expensive installation and equipment fees, the real cost savings comes over time. Ultimately, to understand all of the ways the cloud reduces cost, you must first understand the cloud.

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Topics: Cloud

IT Mid-Year Must-Do's

Posted by Dataprise Digest - Weekly Tech Insight on 7/27/15 3:07 PM


Can you believe we’re already halfway through 2015? You might be more apt to think about assessing your technology needs at the beginning or end of each year, but the mid-year point marks an important time for your business. Just as you check batteries in your smoke detector twice a year, your IT plan needs regular maintenance, too. Businesses change quickly, especially in an advanced technological age. It’s vital to continually ensure your technology meets the current needs of your business. 

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Topics: Tech Tips

The Clock has Struck Zero: Microsoft Ends Support for Windows Server 2003

Posted by Dataprise Digest - Weekly Tech Insight on 7/13/15 1:00 PM

We don't want to scare you, but if you’re still running Windows Server 2003 your business may be at serious risk.

As of today, July 14, Microsoft will no longer provide updates to Windows Server 2003. This does not mean, however, that the software will cease to exist. You will still be able to use it, but it’s important to understand the risks and possible migration solutions.

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Topics: Microsoft

Are You Paying Too Much for Telecom? How to Get the Services You Need at a More Affordable Price

Posted by Dataprise Digest - Weekly Tech Insight on 6/29/15 4:47 PM

When was the last time you actually analyzed your business’ telecom invoice? Chances are you just pay off your bill every month without giving too much thought as to why it costs so much. You could be over-paying simply because you’re paying for services you don’t need. It’s vital to understand your telecom options so you can optimize your communication, reduce your business’ expenses, and ultimately help your business’ bottom line.

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Topics: telecom

Prepare Your Business for Summer Disasters: 3 Ways to Weather the Storm

Posted by Dataprise Digest - Weekly Tech Insight on 6/15/15 8:36 AM

With the arrival of summer, we traditionally think barbeques, ice cream, and afternoons by the water, not power outages, hurricanes, and floods. However, from a business perspective, these are the realities for which you need to be prepared, as weather can seriously impact your bottom line.

While hurricanes and floods can damage business property, increased temperatures can lead to increased costs due to constant cooling and air conditioner servicing. Server rooms can overheat, the Internet can go down, and you could suffer from downtime. Is your business positioned with multiple recovery points and a plan for when you experience these disasters?

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Topics: Disaster Recovery

Are You Ready for Windows 10? A Checklist for Early Adopters

Posted by Dataprise Digest - Weekly Tech Insight on 6/1/15 9:27 AM

Are you THAT person? The one who's standing in line at Best Buy in the freezing cold at 5:00 a.m. just so you can be the first to get your hands on the newest smartphone? We hear you; new technology is exciting and fun to interact with, however, there are some factors you should take into consideration before jumping on the early adoption bandwagon.

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Topics: Microsoft

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