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    Dataprise Managed User

    Future-Proof IT Support

    The next-gen service desk that empowers your employees to work productively and securely from anywhere.

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    Seamless IT Support. Your Platform for Success.

    Supporting your end-users is time-consuming. Fully optimizing and securing their technology even more so.

    Dataprise Managed User streamlines the support management of your organization’s dynamic workforce.

    Our experienced and highly-trained service desk team expands and enhances support within your business, creating better employee experiences, reducing workloads for IT staff, increasing corporate security, and increasing financial savings.

    Your Challenges

    Are you struggling to meet the needs of your employees?

    Do you struggle with service desk talent retention?

    Are you looking to increase employee productivity?

    An Entire Managed IT Team At Your Side

    Managed User helps organizations focus on their strategic IT initiatives and increase productivity through best-in-class end-user support. And at Dataprise, every client receives the same high level of attention and care.

    We’ll manage every aspect of your IT support needs, so you don’t have to give it a second thought. Whether helping you resolve day-to-day computer issues, configuring and deploying new workstations, or monitoring your IT infrastructure for hidden problems, we’re here for you as your IT services partner.

     

    Spend Time on the Projects That Matter

    Backed by years of experience and accreditations with multiple major vendors, Dataprise Managed User services offer a comprehensive, yet modular suite designed for midmarket companies with internal resources that need help with all, or just parts of their IT support.

    With more than 25 years of experience, Dataprise will deliver peace of mind so you can focus on the projects that matter.

     

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    The Benefits of Dataprise Managed User

    Solid, Consistent Support

    Our teams will proactively identify issues and improvement opportunities, resolve issues raised by users, and deploy optimizations and enhancements for critical back-office applications.
    Flexible Working Conditions

    Employees have access to support from anywhere. 
    Service Continuity

    We operate 24/7 US-based support lines, perform regular monitoring and issue resolution, develop automated alerting and support quick fixes across a range of internal and third-party systems.

    Customer Success

    The Heartbeat of Dataprise

    Brenda Rosen, President and CEO of Breaking Ground, elaborates on how Dataprise provides critical support during a time of rapid growth. Watch our Client Spotlight to learn about Breaking Ground’s mission, how they were able to use data provided by Dataprise to improve business efficiencies, and the partnership the organizations have formed over the years.

    Managed User is Loaded With Features

    Scalable, predictable pricing
    Multi-channel user support
    Options for US-based and 24x7 support
    Reporting and insights

    How We Deliver Results For Clients

    "

    Dataprise was able to get up to speed very quickly. Within three weeks, we fully adapted our Network Operations Center (NOC) to fit their requirements with all of the necessary tools and protocols."

    Kirk Savidis Headshot`
    International Retailer

    IT Leader

    "

    I know that they're Dataprise, but to us they're Breaking Grounders. When we bring them an emergency, we know they are not going to stop until it's resolved."

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    Breaking Ground

    Non-Profit

    "

    Technology is something that’s critical to our winning, and Dataprise is as good as it gets."

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    MidCap Financial

    Financial Services

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    25+ Years of Growth
    Dataprise

    Dataprise is a leading managed services provider, established in 1995, operating across the US with over 250 highly qualified people delivering to our clients every day.

    Let's Talk
    250+ skilled and motivated staff
    10 offices nationwide
    Our Latest Insights

    Read what our experts are saying in our latest blog articles. 

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    Key Webinar Takeaways: 4 Hidden IT Risks

    We break down risks your organization may face and provide actionable measures you can take to overcome them. 

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    Internal IT Threats: How to Protect Your Business

    Successful internal attacks are extremely damaging. Click to learn about implementing security practices that can help protect your environment.

     

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    Securing the Perimeter in a Remote Work World

    Learn how to defend your systems and data using perimeter defense security in today's remote work environment.

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    Let's Talk
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